{"id":426,"date":"2026-06-05T18:00:52","date_gmt":"2026-06-05T18:00:52","guid":{"rendered":"https:\/\/blissful-tharp.77-68-118-222.plesk.page\/?p=426"},"modified":"2026-06-13T18:45:49","modified_gmt":"2026-06-13T18:45:49","slug":"leadership-culture-and-normalisation-of-deviance-a-lesson-from-a-my-teenager","status":"publish","type":"post","link":"https:\/\/blissful-tharp.77-68-118-222.plesk.page\/index.php\/2026\/06\/05\/leadership-culture-and-normalisation-of-deviance-a-lesson-from-a-my-teenager\/","title":{"rendered":"Leadership, Culture and Normalisation of Deviance; A Lesson From a (my) Teenager"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"426\" class=\"elementor elementor-426\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86fd8e0 e-flex e-con-boxed e-con e-parent\" data-id=\"86fd8e0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fa1a70f e-con-full e-flex e-con e-child\" data-id=\"fa1a70f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df634f1 elementor-widget elementor-widget-heading\" data-id=\"df634f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"> A Lesson From a (my) Teenager <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19594f15 elementor-widget elementor-widget-heading\" data-id=\"19594f15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Leadership, Culture and Normalisation of Deviance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e5d4baf e-con-full e-flex e-con e-child\" data-id=\"e5d4baf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-043b482 e-con-full e-flex e-con e-child\" data-id=\"043b482\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-289fdc53 elementor-widget elementor-widget-image\" data-id=\"289fdc53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/leaderblog-1024x683.jpg\" class=\"attachment-large size-large wp-image-1026\" alt=\"\" srcset=\"https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/leaderblog-1024x683.jpg 1024w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/leaderblog-300x200.jpg 300w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/leaderblog-768x512.jpg 768w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/leaderblog-1536x1024.jpg 1536w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/leaderblog-2048x1366.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-533a23c e-flex e-con-boxed e-con e-parent\" data-id=\"533a23c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-475b73d elementor-widget elementor-widget-text-editor\" data-id=\"475b73d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The COVID pandemic got me thinking about organisational leadership; or probably more importantly how not to lead an organisation. A lot has already been written about leadership and culture, almost in a mythological way, by some who are trying to build it into something more complex than it really is.<\/p><p>This isn&#8217;t complex; believe me. My teenager (and another just out of their teen&#8217;s) simplified it to the extreme&#8230;&#8230;. Consistency of direction and a willingness to follow. Step out of the organisational &#8216;rat-race&#8217;, for a moment if you will, and put yourself into &#8216;normal&#8217;, home-life within a family unit\u2026\u2026<\/p><p>I live in Wales. It is, last time I looked it up, part of the United Kingdom; however, it has the ability to write certain legislation, applicable to the people of Wales only.<\/p><p>We are, as I write, still under &#8216;lockdown&#8217; in Wales (unable to travel more than 5 miles from our home) due to the COVID pandemic; whilst five miles away (as the crow flies), England has a completely differing set of rules governing lockdown. &#8220;Why, Dad?&#8221;&#8230;. &#8221; Why is it I can go to school and be with 10&#8217;s of students from (up to) twenty miles away, indoors, in a classroom; yet I can&#8217;t meet with three of my friends (from differing households), outdoors, whilst I socially distance?&#8221;&#8230;.. Woha! Great question!!<\/p><p>As a &#8216;manager&#8217; within my house, I must enforce the rules (policy) from \u2018above\u2019 and the \u2018processes\u2019 (how the Findlay\u2019s team do their household tasks). I may not fully understand <em>why<\/em> we have certain rules, or even fully agree with some of those rules and I know that not all information is equal (why is scientific evidence in London, different from scientific evidence in Cardiff\u2026.<\/p><p>Another great, simple, question I cannot explain to her, fully), but I have to apply it in a pragmatic (managerial) way\u2026\u2026\u201dI don\u2019t make the rules, sweetheart, we just have to do it.\u201d\u2026\u2026.. Her reply, \u201cWell, all my friends are meeting up. Their parents (managers) are letting them\u201d\u2026.<\/p><p>This sounding familiar yet? My son now chips in\u2026\u2026 \u201dWell; I\u2019ll travel back to Uni now as I can got to the pub in England and I can have more \u2018freedom\u2019, and anyway\u2026.who\u2019s going to know?\u201d Errrrrrr\u2026.. No! That\u2019s not what the <em>intent<\/em> of the legislation is; so no, you can\u2019t.<\/p><p>Cue, retreat to his sister (and social media) and bemoan the biblical unfairness of it all and his \u2018manager\u2019s\u2019 resolute inflexible approach to accepting that what everyone else is doing is normal and legal. How the hours fly by, in my house!<\/p><p>And there, ladies and gentlemen, is a very brief lesson in how not to lead either a country or an organisation.<\/p><p>Unclear policy; weak leadership; sporadic direction; fragmented and widely differing approaches; unenforceable process and woefully inadequate communication. How often do we stumble across this in our workplace?<\/p><p>The manager\u2019s lot, of having to apply strategic direction into a tactical environment is monumentally challenging. Leadership\u2019s (senior Management team) role is not just to \u2018fire and forget.\u2019 It is about nurturing, steering and supporting.<\/p><p>Leadership\u2019s role has to include communicating, <em>why<\/em> and selling the vision and need for change. Without this fundamental foundation stone, there is now a flaw in the Senior Manager\u2019s vision, as I (in the next tier of management) don\u2019t know why we\u2019re taking that particular direction, and more importantly I don\u2019t buy into that direction\u2026.<\/p><p>I do it because, \u201cthat\u2019s what I was <em>told<\/em> to do\u201d; and that builds barriers between the strategic belief and the tactical view of those managers. To cap it all, is that I will probably still do it \u2018my way\u2019 as I have a target to fulfil and I\u2019ll tell senior managers what they want to hear. \u2018A \u2018sea of green\u2019 on my targets and metrics pie chart.<\/p><p>Take this attitude down a level in the organisation and we have our workforce doing exactly to their supervisors and managers what has just been done to the Senior Leadership team. With no clear direction from the management (at any level), communication of objectives and no measurement of success or enforcement of compliance\u2026\u2026 Boom!&#8230;.. Culture formation at work!<\/p><p>Just how do we fix it? \u2026\u2026 Well; sitting with my family and discussing the environment we are currently facing and allowing them to air their concerns and clarifying any \u2018false news\u2019 or \u2018my friend says\u2026.\u2019 information and how we could apply and shape a new normal.<\/p><p>Giving them the feeling that they have shaped the new \u2018Findlay Family household\u2019 norm, that its partly their idea. It is gratifying overhearing conversations with their peers where they are able to present a balanced, \u201c<em>No, I can\u2019t, because I feel that\u2019s wrong<\/em>\u201d stance.<\/p><p>The approach we need to take in business is certainly more complex, due to the number of stakeholders involved; but the scale should not dictate the direction. Leadership\u2019s role is about selling the vision and getting people on board; it&#8217;s about the consistency of approach (A certain Government advisor springs to mind here) and a willingness to listen to information coming up through the organisation.<\/p><p>Management\u2019s role is about living that vision and challenging the pockets of differing approach we may see, and asking, \u2018could this be a new \u2018norm\u2019\u2019 \u2013 Continuous Improvement; and staff\u2019s engagement and willingness to follow, but also realise that they have a duty not to just blindly follow others and to challenge where they see others \u2018habits\u2019 or behaviours, impacting the norm.<\/p><p>So; Mr. Johnston, Mr. Drakeford\u2026\u2026 Ignore it at your peril\u2026\u2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30fe12b elementor-widget elementor-widget-text-editor\" data-id=\"30fe12b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p>You may also read: <a href=\"https:\/\/blissful-tharp.77-68-118-222.plesk.page\/index.php\/2026\/06\/05\/a-novel-approach-in-ensuring-compliance-2\/\">A Novel Approach in Ensuring Compliance<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a2263cb e-con-full e-flex e-con e-parent\" data-id=\"1a2263cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7e5a6930 e-con-full e-flex e-con e-child\" data-id=\"7e5a6930\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-366cd38c elementor-widget elementor-widget-image\" data-id=\"366cd38c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"566\" src=\"https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-1024x724.png\" class=\"attachment-large size-large wp-image-2228\" alt=\"\" srcset=\"https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-1024x724.png 1024w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-300x212.png 300w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-768x543.png 768w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-1536x1086.png 1536w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design.png 2000w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-112275da e-con-full e-flex e-con e-child\" data-id=\"112275da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3325d0 elementor-widget elementor-widget-image\" data-id=\"c3325d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"566\" src=\"https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-2-1024x724.png\" class=\"attachment-large size-large wp-image-2226\" alt=\"\" srcset=\"https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-2-1024x724.png 1024w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-2-300x212.png 300w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-2-768x543.png 768w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-2-1536x1086.png 1536w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-2.png 2000w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62a0219c e-con-full e-flex e-con e-child\" data-id=\"62a0219c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61488312 elementor-widget elementor-widget-image\" data-id=\"61488312\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"566\" src=\"https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-3-1-1024x724.png\" class=\"attachment-large size-large wp-image-2225\" alt=\"\" srcset=\"https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-3-1-1024x724.png 1024w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-3-1-300x212.png 300w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-3-1-768x543.png 768w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-3-1-1536x1086.png 1536w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-3-1.png 2000w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-564b5164 e-con-full e-flex e-con e-child\" data-id=\"564b5164\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20a0e1ec elementor-widget elementor-widget-image\" data-id=\"20a0e1ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"566\" src=\"https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-11-1024x724.png\" class=\"attachment-large size-large wp-image-2217\" alt=\"\" srcset=\"https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-11-1024x724.png 1024w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-11-300x212.png 300w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-11-768x543.png 768w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-11-1536x1086.png 1536w, https:\/\/blissful-tharp.77-68-118-222.plesk.page\/wp-content\/uploads\/2026\/06\/Untitled-design-11.png 2000w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Leadership, Culture and Normalisation of Deviance; A Lesson From a (my) Teenager:  A Lesson From a (my) Teenager<\/p>\n","protected":false},"author":1,"featured_media":1026,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"class_list":["post-426","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs-and-articles"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Leadership, Culture and Normalisation of Deviance; A Lesson From a (my) Teenager - FP Management 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